Visakan Jayaswetha Vanagopal

Models of Communication;
There are many models of communication, but the one that has been accepted by a large span of people is the Shannon – Weaver model. This has the simple concept that the sender decodes the message, selects the medium, transmits the message and the receiver decodes the message and he responds depending on what he wants to do. The interesting aspect of this model is that, they claim that there is the concept of noise involved which they say is the “emotions” aspect and this plays a major role in the receiver’s perception of the message (which might not be the way the sender intended it to be).
Also, for communication to be effective, it is necessary that the language used is understood by the receiver. This is the first step in any type of communication. This need not necessarily apply to verbal communication alone.
There is also another model in communication, which is the Craig’s model:
He divides the concept into 7 types and he mainly deals with the emotions aspect of Human Communication.
1. The Semiotic
2. The Phenomenological
3. The Cybernetic
4. Sociopsychological
5. Sociocultural
6. Critical, and
7. Rhetorical

Clarity in Communication:

This is another very interesting aspect in communication. It is very important as to how deductive we get in our communication.
Inductive Communication is the type where we are very general, example, “there is a dead body here”. But this does not help the listener in any way. Deductive Communication is the type where we go into the details like “There has been a murder of a boy near the football stadium.” This brings more clarity in the speech of the person and thus helps the listener to take the next step with much confidence. This is especially true in an organization, because, we have to be specific in giving details if we want to be a good leader.

Leadership:
Tom Peters tells us in his book “Thriving on Chaos” that a good manager must “manage by example” (L – 3). This implies that a manager must communicate to his workers, what he intended by doing it himself. From dressing sense to work ethics, his subordinates will get a non-verbal message that he expects his workers to take him as an example.

L – 1, the Core Paradox defines chaos as “constant change” and this means that a good leader must have his head steady in taking his people from one phase to another. Change can be anything. It is the ability of the leader to communicate the change to his workers in such a way that they do not panic during the situation.
Finally, My Theory of Communication

It is impossible to bring in all the concepts in the subject and to derive a theory that is universal. But it is impossible to come up with one which offers to be one the many logical solutions to the problem of human communication. My theory is that “Human Communication is the process by which a sender is able to get across the intended meaning to the receiver and get a feedback that he finds to satisfy his expectations.”