It has always been an issue understanding what exactly human communication is. There have been numerous attempts in defining and theorizing human communication. In this particular theory, human communication factors and types as well as its effects will be discussed.
Verbal vs. Nonverbal Communication:
Human communication is the exchange of messages, thoughts, ideas, and information either verbally or nonverbally. Verbal communication can be done through speech, words, emotions, sound, volume, tone, modulation speed/rate, velocity, signals, language, accent, and punctuation. However, much more can be listed and talked about in depth. Nonverbal communication can be represented though gestures, touch, movement, eye contact, visualization, dress, appearance, signals, symbols, and architecture.
Forms of Communication:
Most people might think communication is only done by at least two or more individuals. But come to think of it, a person might as well be communicating ideas or information to himself/herself. Thus, this means there is no specific number of individuals that need to be involved to form some sort of human communication other than the involvement of at least on human being.
Situations of Human Communication:
As mentioned previously, many theories and definition attempts have been made regarding this matter. The topic is huge in its nature that to capture each and every aspect of it is almost impossible. According to Emily Grove, “Human communication occurs in wide variety of situations, so many that describing each and every instance of human communication or every attempted method of human communication many prove impossible.
Intentional or Unintentional:
Intentional communication occurs voluntarily. It occurs when both or all of the participating communicators intentionally volunteer to participate in a conversation. Involuntary or unintentional communication occurs when at least one of the communicators does not plan or intend to participate in a conversation. This involuntary participation may seem confusing but it happens very so often.
Failing Human Communication:
A book could be written on how human communication tends to fail the majority of the time. Many fail to interpret the sent words by the sender. We see dispute or more clarification requests on a daily bases. Emily Grove thinks “regardless of the message of human communication, interpretation of any message is enhanced by the visual presence of the speaker.” This can help since it gives the opportunity for the receiver to ask questions or see gestures, facial expression of the message sender. This does not mean however misinterpretation will not occur.
Communication can fail due to lack of listening skills. A receiver may drop some of the words of the sender or may not absorb the senders’ entire message. Maybe the receiver is not listening well because he or she may perceive the information being sent as unimportant. Tom Peters says that “effective listening is engaged listening” (Peters, 1987, p. 528) he says, “the best way, by far, to engage others is by listening-seriously listening- to them” (Peters, 1987, p. 524). He finds listening is an important factor for effective leadership.
Humans use symbols in their communication. However, according to Korpela, it is what leads their communication to failure. “It is the use of symbols, i.e. the ability to define symbols for permanent or casual use that separates man from (other) animals. It is also the thing that makes human communication fail” (Korpela, 2006).
Other Factors:
There is a long list of factors in human communication. These include psychological orientation, beliefs, and traditions according to Littlejohn and Foss (Littlejohn & Foss, 2005, p.53-54). Physiological factors such as hormones might as well be a factor in communication. Women seem to experience hormonal changes that could confuse any man when trying to understand why a woman is too emotional and sensitive when talking about, for example, just any regular issue. Thus, we can say communication can differ between genders, man vs. women. Age could also be a factor as well, young vs. old, child vs. adult.
“Often, we fail to consider many of the aspects of communication we are continually exposed to” (Linder, J. B.). That being said, one of the most that we fail to see is the affect of architecture of communication. Architecture of a classroom, a dining room, or a theater hall can determine how people will communicate with one another. It determines where the people will sit or stand. It also determines who the audience will most likely listen to. The environment is also another aspect that one might forget. The temperature, weather, geographical site as well as hygiene determines how communication will take place. “Minding your surrounding can help decipher the true meaning of the conversation” (Warycha, 2006). Interestingly enough, history is an important component in defining meaning it is a factor in human communication. According to Dr. Gillette, a Human Communications professor at Ball State University, “history gives depth to meaning” (Gillette, 2006).
Shannon-Weaver Model:
Other factors according to Claude Shannon can be illustrated in his mathematical model of communication called the Shannon-Weaver model which is based on a source that sends the message and a receiver that encodes that message. “He theorized (and later proved) that the amount of information being transmitted was based on a number of factors including noise, frequency of transmission, and the strength of the signals” (Jones & Kovac, 2003, p. 2). The received message can be affected by noise, the medium being used, or clarity.
Mediums for Sending and Receiving:
History proves that people tried to find ways to communicate. Because of this, many inventions were invented in this field. Most importantly, thanks to Gutenberg, is the more advanced printing press. His invention was important “because it led to mass produced, economically produced books, as we know them” (Bellaver, 2006, p.2).
Communication can be done today through various technologies such as telegraphs, telephones, internet, email, newspaper, magazines, television…etc. There can direct communication to a specific individual or they can be used to send information to indirect individuals. Indirect could be through mass communication or by sending information to the wrong person.
The Need for Communication:
People have always showed the need for communication throughout history. Jared B. Linder puts it in a very nice way “the human need to receive…communication; it is why we read books, listen to music, or pay for collect calls. Human communication is never merely limited to sending of signals, but also to their collection and absorption” (Linder, 2006).
Good Communicators:
Today, communication for some individuals can be viewed as a profession. Famous people have used their skill to communicate such as in talk shows for example like Oprah Winfrey. Some politicians in history have also been known for their excellent communication skills and speeches such as Winston Churchill who gave many speeches during World War II. Communication is seen in the entertainment industry such as in music, movies, art…etc.
Conclusion:
No matter how or where communication takes place, it is important to say that the significance of the communicated information is what’s important. Individuals will decide whether to participate in a communication event depends whether it is significant to them. Delivering the intended message to the addressee, among all other things (factors), is the challenging part in the whole human communication process.
References:
Bellaver, R. F. (2006). Characters of the information and communication industry.
Bloomington, IN: AuthorHouse.
Gillette, J. (2006). Professor of Information and Communication Sciences at Ball State
University. Muncie, IN.
Grove, E. J. (2006). Spoken, written, signed, or mimed: A definition of human
communication.
Jones, S., & Kovac, R. (2003). Introduction to communications technologies: A guide for
non-engineers. Boca Raton, FL: Auerbach Publications.
Korpela, Jukka. (2006, May). How all human communication fails, except by accident, or
a commentary of Wiio’s law. Retrieved October 20, 2006 from IT and communication, Web Site: http://www.cs.tut.fi/~jkorpela/wiio.html
Linder, J. B. (2006). Getting my point across: Defining human communication.
Littlejohn, S. W., & Foss, K. A. (2005). Theories of human communication
(8th ed.). Belmont, CA: Thomson Wadsworth.
Peters, T. (1987). Thriving on chaos: Handbook for a management revolution. New
York: Harper & Row, Publishers.
Warycha, D. M. (2006). No Title.
Note:
Grove, E. J., Linder, J. B., & Warycha, D. M. are Master of Science degree candidates in Information and Communication Sciences at Ball State University. Muncie, IN