Deepak Sivakumar

There was a range of business that ran lucratively in the 20th century into the 21st century. They did all the old cliché things like the other companies, but with a different approach. Hierarchy did exist in these kinds of companies but to a small extent where a lesser amount of top people controlled a large group of workers. These top level management people where no different from the others but they knew the secret, the secret of how to handle people and when to pull the right strings at the right time.

Most of the management key points elaborated in the search of excellence are put into use by the top level managers and they realize what it means to be in the employee’s shoes. So they make sure the employee feels important and also lets them make decisions for themselves and above all, treats them like adults. It is also necessary that a distance be maintained between the employees and the boss.

In huge companies like Cisco and Google which grew a little too fast, where we can find tons of employees working and where politics exist, stringent rules would be a turn off for them an might question their authority. Hence supple rules which in turn become unceremonious and relaxed would make everyone in the organization feel comfortable. Delivering of quality products is not just the main criteria of an excellent company. Getting back to the customers and keeping a check on how they are doing whether it is an Annual Maintenance contract (AMC) or a Lifetime Contract is an absolute necessity. The customer would get a nurturing feeling when such services are provided and might feel like calling back.

Every company should have a board of people who elicit values even if they are traditional and compel the organization to follow these because these values act as a scaffold to help the company scale immense heights and enter wider dimensions.

Posted by Deepak Sivakumar at 10:11 AM | Permalink | Comments (0)

People with an unassuming nature mostly come off as timid or weedy. But there can be exceptions and this is found in the men who lead the Great companies. These companies which have their foot on the ground have great resources like these men who have grown with the company and become powerful, but in a humble way. They were called the Level 5 leaders and the companies they ran were called the Good to Great companies.

These companies did not splurge their profit on advertisements or commercials but put it to proper use in areas of research and development. They required publicity to an extent to deliver their products but dint have to bank on it.

The motive here is to find the apt person and then based on the hedgehog concept finding a suitable job based on what really interests the person so that he can enjoy everyday of his work. Employing a person based on just his skills is a wrong thing to do; the personality and temperament should also be evaluated.

A Good to Great Company needn’t be a huge company with a big bank balance and share values. It could also be a small company working twice as hard as any other company. These companies also cut down unnecessary expenses by making use of the economic denominator. This was used to keep a tab on the profit and concentrated more on the individual profit.

Bringing in new technology to the 21st century companies would definitely give a leading edge to the other companies but it would not pace up the growth. It is required for the company to clean the inner walls of the company by getting the pertinent people for the job.

Posted by Deepak Sivakumar at 04:11 PM | Permalink | Comments (0)