Executive Summary:
In this case study the company selected is, Ontario Systems LLC, this company uses information and communication practices daily. An interview from CICS alumni, Jason Houser, project consultant of Ontario Systems gave insight on the experience and knowledge of the communication and information technologies implemented in the company. The case client provided the information on company overview, problems with solutions, communication practices, along with current and future technologies. Though documentation does not clearly state the specific communication theory of the company, the information is available and known by the case clients’ personnel. As a local software management solution company, Ontario Systems, that uses technology applications for facing information and communication challenges in practice for current and future demands of its clientele.
Ontario Systems Overview:
Ontario Systems is a privately held company that develops and maintains software related to debt collections, health care and financial services. According to their web page, “Ontario Systems' healthcare clients are among the nation's top 100 hospitals and nine of the nation's 10 largest third-party collection agencies use Ontario Systems' products.” Wilbur R. Davis and Ronald K. Fauquher founded the company in the 1980s as an outgrowth of their micro processing experience in the auto industry in the 1970s. Tony Rice is the new president and CEO with Davis serving as Chairman of the Board and Fauquher as executive vice president. The company is located in Muncie, Indiana and currently employees over 500.
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